Data Deletion Instructions
How to delete your account and all associated data
Quick Delete Options
Choose the method that works best for you to delete your LeyA account and all associated data.
- 1. Open WhatsApp
- 2. Message: +1 (657) 297-5392
- 3. Type: "delete account"
- 4. Confirm your request
- 1. Send email to: info@leyagent.com
- 2. Subject: "Account Deletion Request"
- 3. Include your WhatsApp number
- 4. We'll process within 7 days
What Gets Deleted
When you delete your account, we permanently remove:
Personal Information
- • Name and email address
- • Phone number
- • Business profile
Social Media Data
- • Facebook/Instagram tokens
- • Page connections
- • Cached social data
Content & Posts
- • All created posts
- • Scheduled content
- • Drafts and media
Analytics & Settings
- • Performance data
- • Account settings
- • Preferences
What We Retain
For legal and compliance reasons, we may retain:
- Payment transaction records (required for tax/accounting: 7 years)
- Anonymized usage analytics (with no personal identifiers)
- Data required by law enforcement or legal obligations
This data cannot be linked back to you and is kept only as required by law.
Timeline
Immediate
Account access disabled, you cannot log in
Within 7 Days
Personal data and content deleted from active systems
Within 30 Days
Complete deletion from all backups and archives
Facebook-Specific Data Deletion
When you disconnect Facebook from LeyA or delete your account, we immediately:
- Revoke all Facebook Page access tokens
- Delete Facebook Page connection data
- Remove any cached Facebook content
- Notify Facebook of the disconnection
Note: Content already published to Facebook remains on Facebook and must be deleted through Facebook's platform.
Need Help?
If you have questions about data deletion or need assistance:
Email: info@leyagent.com
WhatsApp: +1 (657) 297-5392
We typically respond within 24 hours during business days.