Data Deletion Instructions

How to delete your account and all associated data

Quick Delete Options

Choose the method that works best for you to delete your LeyA account and all associated data.

Via WhatsApp

  1. 1. Open WhatsApp
  2. 2. Message: +1 (657) 297-5392
  3. 3. Type: "delete account"
  4. 4. Confirm your request

Via Email

  1. 1. Send email to: info@leyagent.com
  2. 2. Subject: "Account Deletion Request"
  3. 3. Include your WhatsApp number
  4. 4. We'll process within 7 days

What Gets Deleted

When you delete your account, we permanently remove:

Personal Information

  • • Name and email address
  • • Phone number
  • • Business profile

Social Media Data

  • • Facebook/Instagram tokens
  • • Page connections
  • • Cached social data

Content & Posts

  • • All created posts
  • • Scheduled content
  • • Drafts and media

Analytics & Settings

  • • Performance data
  • • Account settings
  • • Preferences

What We Retain

For legal and compliance reasons, we may retain:

  • Payment transaction records (required for tax/accounting: 7 years)
  • Anonymized usage analytics (with no personal identifiers)
  • Data required by law enforcement or legal obligations

This data cannot be linked back to you and is kept only as required by law.

Timeline

Immediate

Account access disabled, you cannot log in

Within 7 Days

Personal data and content deleted from active systems

Within 30 Days

Complete deletion from all backups and archives

Facebook-Specific Data Deletion

When you disconnect Facebook from LeyA or delete your account, we immediately:

  • Revoke all Facebook Page access tokens
  • Delete Facebook Page connection data
  • Remove any cached Facebook content
  • Notify Facebook of the disconnection

Note: Content already published to Facebook remains on Facebook and must be deleted through Facebook's platform.

Need Help?

If you have questions about data deletion or need assistance:

Email: info@leyagent.com

WhatsApp: +1 (657) 297-5392

We typically respond within 24 hours during business days.